Payments:

How to make Payments:

Payments can be made either by Direct Credit/Bank Deposit , by Automatic Payment, or by Cheque. Information on each payment type is described below:

Payments by Direct Credit:

To pay by Direct Credit or Bank Deposit, please use the following bank account details to deposit your amount into. Depending on your bank, you should be able to make payments by Telephone, Internet Banking, or via your local branch. Hosting payments paid this way, must be a minimum of 6 months payment in advance.

Account Name: Design Lounge Ltd.
Account Number: 06 0501 0900613 00
Bank: National Bank of New Zealand
Ref: ‘yourdomainname.co.nz’

Useful Tip : Design Lounge Ltd is a 'Pre-authorised Organisation' with most major New Zealand banks. Therefore when you setup a new 'Bill Payer', all you should need to do is click on the 'Pre-authorised Organisations' link in the 'Create New Bill Payer' section of your online banking account, and enter 'Design Lounge' in the search box, to locate our company. That should then autofill in our bank account details to simplify the payment process.

Direct Credit Payment Instructions:

Please make sure that you supply your accounts 'Domain Name' in the particulars field of the payment detail. This will allow us to identify the payments have come from you.
You must then inform us when you have made the payment, by replying to the emailed tax invoice, or by emailing us though our contact page. Please make sure that you supply the following information to us:

(a) The 'Reference' used for the deposit. (This should be your domain name)
(b) The 'Date of Deposit' (xx/xx/xx - the date your made the deposit into our bank account)
(c) The 'Amount Deposited' ($xxxx.xx - the amount you deposited)
(d) The 'Invoice Number' (Located at the top of the invoice)
(e) The 'Bank' the amount was deposited from.

Payments will usually appear in our bank account, the day after you have deposited it. Payments made on Saturday or Sunday will usually appear in our account on the following Tuesday. Payments made during a holiday will usually appear the second business day after the holiday.

Please Note: We need the above information, so that we can match your payment with your account, allowing us to process it. If you don’t let us know about the deposit you have made, and we can’t match payment with your account, the amount will not be able to be credited to your account until you inform us. If we can't match your payment with your account, your hosting account may be put into suspend mode or cancelled, until you have informed us of the details of the payment.

Payments by Automatic Payment:

Automatic Payments are used to pay us for regular recurring accounts, such as your monthly hosting account payment.

To pay by Automatic Payment, please use the following bank account details to deposit your amount into. Depending on your bank, you should be able to setup your automatic payments by Telephone, Internet Banking, or via your local branch.

Account Name: Design Lounge Ltd.
Account Number: 06 0501 0900613 00
Bank: National Bank of New Zealand
Ref: ‘yourdomainname.co.nz’

Automatic Payment Instructions:

Please make sure that you supply your accounts Domain Name in the particulars field of the payment detail. This will allow us to identify the payments have come from you.
Please be sure to setup your automatic payments, so that they are paid into our account on the 1st of the month.
Depending on your contract with us, you can setup automatic payments to be paid into our account either monthly, 3 monthly, 6 monthly, or yearly.
If you aren't setting up automatic payments using Internet or Telephone Banking, you can download a pre filled in automatic payment form for our bank account, by clicking the link below. You can also get a similar form from your local bank branch.
Please note that your payment will usually appear in our bank account, the day after the payment has been made. Payments made during the weekend will not appear in our bank account until Tuesday. Payment s made during public holidays may not appear in our bank account until two days after the holiday. This delay is due to bank processing delays, which we have no control over.

Download Automatic Payment Form (26kb)

Payments by Cheque:

To pay by cheque, please write your cheque out to ‘Design Lounge Ltd’, and send it, along with a copy of your invoice, to the following address:

Design Lounge Ltd
PO Box 47116
Trentham
Upper Hutt 5143
Wellington
NEW ZEALAND

Cheque Payment Notes:

(i) Please be sure that you don't 'post date' your cheque.

(ii) Please be sure to write your cheque out to 'Design Lounge Ltd'.

(iii) Please send your cheque by post to the address above. Please don't take your cheque to your local National Bank Branch to deposit it directly into our bank account, otherwise the payment will display no reference number on our bank statement. This will mean that we may be unable to match your payment with your account.

(iv) Hosting payments paid by cheque, must be a minimum of 3 months payment in advance.

(v) We do prefer and recommend that payments are made electronically into our bank account, to minimise cheque processing delays and costs.