Contact

Technical Support

For all technical support for Web Hosting and Domain Names, please use our contact form, or email us at  support@loungenetwork.net

Sales Enquiries

If you have a sales question, please first check our Pre-joining FAQ Page. Otherwise please use our Contact form or Live Sales Chat below.

Live Sales Chat

If you have any prejoining questions, please use our Live Sales Chat system.

Business Hours

Monday – Friday: 9:00am – 5:30pm

Closed during scheduled and  public holidays.

Postal Address

Lounge Network
PO Box 47116
Trentham
Upper Hutt, 5143
Wellington
New Zealand

Email Addresses

General Information:
info@loungenetwork.net

Hosting & Domain Support:
support@loungenetwork.net

Sales Enquiries:
sales@loungenetwork.net

Accounts Department:
accounts@loungenetwork.net

Contact Form

Please fill in the relevant fields in our contact form , and we’ll get back to you as soon as possible.

Please leave this field empty.

Security Question:

A note about support via the telephone:

Being an entirely online service, the Lounge Network has never provided telephone sales or support for our web hosting or domain registration services. From our experience, online support via email is a far more efficient method for communication for online services like ours, and resolving any technical issues. It also allows us time to discuss solutions to questions with other team members before we provide a solution to you. This means there is no waiting on hold at a call centre, nor do you have to deal with non technical call centre staff who are just following flow charts. Instead you are communicating directly with our technical staff. When submitting any enquiry, please make sure it provides as much detail as possible, so we can try to get it resolved in a single reply, which will speed up the process. Learn more on our support processes…

Email addresses we list on this page are for the use of our clients, or prospective clients. They are not to be used for sending us any unsolicited marketing emails, or for adding us to any mailing list without our consent. Our email addresses are only to be used for genuine business enquiries. If you would like to send us unsolicited marketing materials, please use our postal address above.