Technical Support

For all technical support for Web Hosting and Domain Names, please email us at

Sales Enquiries

If you have a sales question, please first check our Pre-joining FAQ Page. Otherwise please email us at , or use our Live Sales Chat below.

Live Sales Chat

If you have any prejoining questions, please use our Live Sales Chat system. If we are not available, you can leave a message on it.

Business Hours

Monday – Friday: 9:00am – 5:00pm

Closed during scheduled and  public holidays.

Postal Address

Lounge Network
PO Box 47
Greytown, 5742
Wellington Region
New Zealand

Email Addresses

General Information:

Hosting & Domain Support:

Sales Enquiries:

Accounts Department:

A note about support via the telephone:

Like many online only companies, the Lounge Network has never provided telephone sales or support for our web hosting or domain registration services. From our experience, online support via email is a far more efficient method for communication for online services like ours, and resolving any technical issues. It also allows us time to discuss solutions to questions with other team members before we provide a solution to you. This means there is no waiting on hold at a call centre, nor do you have to deal with non technical call centre staff who are just following flow charts. Instead you are communicating directly with our technical staff. When submitting any enquiry, please make sure it provides as much detail as possible, so we can try to get it resolved in a single reply, which will speed up the process. Learn more on our support processes…

Email addresses we list on this page are for the use of our clients, or prospective clients. They are not to be used for sending us any unsolicited marketing emails, or for adding us to any mailing list without our consent. Our email addresses are only to be used for genuine business enquiries. If you would like to send us unsolicited marketing materials, please use our postal address above.